My Resume

Home

Resume

My Resume

Objective

My objective is to work in a web environment industry or move toward that goal. Through this goal I hope to improve my knowledge in web technology and continue to learn new things in the web industry.

Knowledge

Operating Systems

Windows 95/98/NT/2K/XP
Linux/Unix
Mac OS

Server Technologies and Configuration

Apache Web Server
Tomcat Web Server
MySQL
VMware ESX Server

Scripting Languages

JavaScript
Java
JQuery
Perl
PHP
Shell Scripting
XHTML
Flash
CSS

GUI Editors

Dreamweaver CS3
Flash CS3
Fireworks CS3
Photoshop CS3
Aptana Studio

Support Roles

Web Marketing Development Support
PC Repair
Quality Assurance
Web Development

CMS Systems

Xoops
Joomla
Wordpress
Typo3
Zen Cart
Interwoven

Job Experience

VMware Palo Alto, CA

Associate Applications Developer 3/07 - Present

Worked with Marketing and Web Producers to create Flexible Content Elements (FCE) which allowed Web Producers to place any combination of content on the VMware website.
Took part in VMware site redesign, creating new FCE modules from PSD2HTML converted files.
Worked with various departments (Marketing, Education, Accounting, etc.) to consolidate all web support forms into one dynamic contact form.
Worked with Marketing to consolidate all portal logins (E-Learning, Communities, Product Downloads, Self Service, etc.) into one dynamically driven central location so customers have an easier time navigating the VMware website.
Worked with Flash Design Team to add backend ActionScript (AS2/AS3) to their marketing projects.
Worked with Flash Design Team to add tracking to Flash Presentations and Videos using Omniture so marketing could help better target customers.
Worked with Flash Design Team to consolidate all Flash videos, creating a number of custom Flash players for producers. This gave them new options to track videos, add subtitles and have multi language menu options.
Took part in converting Typo3 Flexible Content Elements to Interwoven Components and Page Templates in XML and XSL in preparation for the move to Interwoven.
Created tables layouts using a combination of DHTML, CSS, JavaScript and Jquery.
Worked with Web Producers to fix cross browser compatibility issues relating to CSS styling so the visitor has an even experience.
Maintained projects in SVN using TortoiseSVN and Perforce.

Skills used: PHP, Shell, Perl, Flash, PS3, XHTML, CSS, JQuery, JavaScript, Apache configuration, Server OS Installation

HP (Trinite Inc) Palo Alto, CA

Web Hosting Engineer 12/06 - 3/07 (3 mths)

Updated Shell, Perl and Java scripts for different departments to bring them up to date and improve usability.
Configured Apache, Tomcat and Weblogic servers to add to the pool of web services HP was deploying.
Automated Apache and Tomcat installation which increased efficiency by 75 to 80 percent.
Supported corporate users in their management of web services so these services remained available to their customers.

Skills used: Shell, Perl, Apache, Tomcat, Weblogic configuration

Xerox (Tac Worldwide) Palo Alto, CA

Solutions Engineer 3/05 - 12/06 (21mths)

Provided web services support for docushareondemand.com and Xerox.com websites which enhanced user interaction for these sites and lessened customer call in phone support.
Wrote scripts to prepare the web server and database, so they could be backed up to tap by hosting company.
Assisted engineering team and sales team as a middleman in conveying ideas for increasing the scalability of DocuShare.
Managed DocuShare OnDemand for both US and New Zealand sites and worked with Datacenter as the first point of contact to insure services were available to customers.
Maintained a demo environment consisting of 4 servers (Redhat/Windows 2003) for the Xerox sales team to allow them to demonstrate the functionality of DocuShare to their customers in the field.
Worked with the Quality Assurance Team, setting up test environments running Apache, Tomcat, MySQL and DocuShare to simulate issues users were finding.
Worked with different departments as a backup to offer web and programming services so the engineering team could focus on core projects.

Skills used: Shell, Perl, PHP, Java, JSP, CGI, SQL, Photoshop, Dreamweaver, Netbeans, Eclipse

The dot com bust jobs start below...

Table For Six San Francisco, CA

Webmaster/Technical Support 7/04 - 11/04 (4 mths)

Maintained company website using a combination of PHP, HTML, CSS and Photoshop.
Created scripts and forms to promote more user interactions and feedback to upper management.
Created new banner adds using Fireworks and Photoshop to help promote weekly events and for affiliate websites.
Worked with team members to create new weekly event themes to display on company website.
Created custom event mailing lists to help draw in members to upcoming events.
Provided IT support for 4 offices and maintained hardware and software so employees could do their jobs.
Point of contact for any issues relating to software or hardware and conducted training on Office applications and general computer use.

Comcity Dublin, CA

Technical Support/Web Designer 4/04 - 7/04 (3 mths)

Worked with small business owners utilizing company shopping cart to help their business get up and running.
Provided scripting support services to websites needing help working with HTML, ASP and PHP scripts.
Created new virtual websites and starter websites on Apache and IIS and also registered domain names so small business owners could be up and running with little effort.
Provided support and training and worked with website owners to properly configure their websites in preparation to becoming an e-commerce site.
Created SSL certificates and configured payment gateways so website owners could start accepting payments.

Skills used: PHP, HTML, Apache, IIS, MySQL, MS Access, Dreamweaver

CrystalGraphics Santa Clara, CA

Technical Support Engineer 8/03 - 2/04 (6 mths)

Supported CrystalGraphics customers with setting up and creating templates for FrontPage for the purpose of building store front websites
Assisted customers with HTML and Flash coding to educate on HTML web standards
Setup testing lab for use in proper testing of Crystal Graphic products.
Created images of various test scenarios so testing could be completed more efficiently on alpha and beta products and to reproduce customer issues.
Performed IT functions including software configuration, hardware repairs, network monitoring and training to internal employees
Performed system administration role for the company including managing backups, account administration, printer support and laptop configuration.

Skills used: HTML, CSS, FrontPage, System Administration, QA

Namco (Nelson Staffing) Santa Clara, CA

QA Engineer 04/03 08/03 (4 mths)

Performed functionality, usability and regression testing of game software.
Wrote and tracked bugs found and reproduced bugs to Lead for verification purposes.
Worked with Developer to reproduce and fix bugs found during the course of testing.

Skills used: QA Testing knowledge, Gaming knowledge

Sony (Nelson Staffing) Foster City, CA

Consumer Service Representative 10/02 - 04/03 (6 mths)

Supported the Sony Playstation through configuration and network setup.
Tracked repair status and shipping status for customer Playstations through UPS, USPS and Fed Ex .
Configured routers, firewalls and wireless access so customerâ€™s console could access the Internet.

Skills used: Customer Service knowledge, Networking Skills

Roxio (Teksystems ) Milpitas, CA

QA Test Engineer 12/00 - 11/01

Performed Regression and Acceptance testing, information the Developers of my findings.
Build test systems and created OS images to improve efficiency in testing.
Provided support and troubleshooting necessary to resolve customer problems with Software application.

Skills used: PC Knowledge, Troubleshooting knowledge

SBC Internet (Setka) San Francisco, CA

Senior Technical Analyst 3/00 - 10/00

Performed Second Level troubleshooting to help First Level technicians resolve customer issues.
Worked with customers to configure Local LANs and Wireless routers which allowed them to connect to the Internet.
Worked with customers to resolve browser issues and educated users on Internet usage.
Helped customers configure email clients and also explained web email so they could retrieve their email.

Skills used: Network troubleshooting, Network configuration

AT&T Braodband (Prince Telecom) Fremont, CA

Cable Data Installer / Technician 4/99 - 2/00

Managed a team of four Technicians as Second Level and Supervisor Support.
Worked with Technicians to configure PC and Mac computers in preparation for accessing TCI high speed network.
Responded to customer issues and worked with them to get their computers back on the internet.

Skills used: Networking knowledge, PC repair and troubleshooting knowledge

Providian Financial Pleasanton, CA

Data Security Administrator 10/98 - 3/99

Provided First Level Helpdesk support to internal employees
Managed domain accounts through NT, Unix and Novell
Worked with various teams to communicate outages and notifications so all departments were aware.

Skills used: Administration knowledge

Education

Foothill College: Goal of obtaining Java Development Certification
Mission College: Classes needed for Java Development Certification
De Anza College: Obtained Certificate of Achievement Web Development
Leeward Community College: Introduction to computers course

Hobbies

I maintain my own dedicated web server running Fedora and Apache. Currently I host 6 websites which are combination of personal, business and ecommerce sites. I also work with the Xoops and Joomla community to develop and maintain modules and components. Popular component/modules I maintain is XGallery (Joomla) and X Movie (Xoops).